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January 2015

Just laugh

Sometimes you just need to laugh

This is the glass door I ran into on my first morning in a new office.  Five minutes after I arrived.  And I had to laugh at myself!  “Way to go brainiac.  Good thing no one was watching that one.”  Then I giggled.

Messing up, making mistakes, looking stupid in front of others – these are things that often cause people to put up walls around themselves as a means of self preservation.  No one wants other people to look at them and roll their eyes.  No one wants to be “that person.”  Unfortunately, the need to self preserve hinders a team’s ability to be transparent, take risks, and share ideas openly.

As a scrum master or coach we need to be aware of the human nature that says, “protect yourself,” and help develop a culture of safety so team members can learn to trust one another and bring out the best in one another.  Part of the scrum master’s role is to help the team have the best communications possible.  Safe discussions in a team happen when everyone’s ideas are valued and respected.  Great ideas come forth when no single idea has to be the winner.  Instead of allowing people to fight for their position like there is a trophy at stake, teach them how each person can contribute to the ideas of the others and build the best solution for the problem at hand so everyone can win.

A Little Help

We all need a little help sometimes

To many travelers this just looked like a moving walkway in an airport in Philly, PA.  To me, it looked like exactly what I needed!  Exhausted from being on the road and meeting a bunch of new people over the past few weeks, the thought of having this thing hold the weight of my bags and help me get across this big airport was very comforting.

After my amazing, but slow ride I started thinking…these walkways are like Scrum Masters!

Sometimes agile teams need a little bit of help.  They get stuck in the same cycle of thinking when trying to solve problems and can’t seem to move forward.  The scrum master is helps them by asking powerful questions that cause them to think in new ways.  They gently lift them up and help them move successfully from one place to another.

Focus Forward

Focus Forward

While working in Burlington, Vermont these past two weeks and experiencing temperatures as low as -14 I have learned some things about inspecting and adapting.  The first day I was here, I inspected my toes and they were freezing so I adapted by buying wool socks.  Then, I learned the next day that wool socks work better if you wear them under cotton socks.  I learned to adapt to my environment by layering clothes in order to stay warm.

By the end of the first week I wasn’t so cold anymore.  It is amazing how quickly I was able to adapt when I changed my focus from how miserable the cold was to how warm layers of clothing can be.  In short, I chose to set down my victim thinking about how freezing I was and pick up my victorious thinking about how comfortable I could be.  I didn’t like my situation so I changed it!  Complaining about it wasn’t making me warmer so I did something productive instead and got warm.

Psychological Safety - Risk and failure

Psychological Safety – On Taking Chances

Okay, so the truth is that this picture is not me.  It’s not even Vermont – where I happen to be working and freezing right now!  It’s my cousin Theresa and it’s in Illinois.  She is standing on her Dad’s frozen pond and loving it!  When I saw her post this picture on Facebook all I could say was, “That is so cool!” But other people who viewed the picture were saying things to her like, “Get off there!” and “Are you nuts!” and “OMG you are scaring me!

Experiencing great things in life sometimes means taking risks.  Without risk we will never be as innovative as we could be because we’ll always be playing it safe.  Some people are afraid of taking risks because with risk comes the possibility of failure.  But, mature agile leaders and teams will recognize that failure doesn’t have to be bad.  We learn things through failure that we would never know if we hadn’t tried and flopped.  We learn what we never want to do again and what changes we can make to create a better team or product in the future.