Lorena Connolly is an experienced Agile and leadership coach who helps organizations improve performance and employees gain more enjoyment out of their work. With many years spent driving toward deadlines and seeing the organizational and human cost, advocating for an agile way of working and leading became the most sensible and humane thing for her to do. Her combination of real-world delivery, senior leadership, and agile experience helps Lorena empathize with coaching clients as they are often in the difficult position of maintaining delivery while transforming. As an agile coach, certified CSM, SAFE SPC 5, certified Path To Agility®facilitator, holder of multiple ITIL 4 certifications, and certified trainer for Managing Transitions© model, Lorena pulls from multiple sources to pragmatically help her coaching clients. Lorena’s permission-based approach to coaching meets clients where they are and is based on patience, consideration, and kindness. She strongly believes that the kindest act is to be honest and direct about impediments to organizational or personal improved performance. A life-long learner, Lorena is a coach, teacher, blogger, speaker, questioner, listener, supporter, and cheerleader.